Privacy policy
Last Updated: October 06, 2026
Regions Covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, and Portugal.
Cedruno respects customer privacy and aims to be transparent about how personal information is collected, used, shared, protected, and retained.
This Privacy Policy applies when you visit Cedruno.com, browse Vanity Tables, place an order, make a payment, contact customer support, request shipping assistance, request a cancellation, return, refund, or exchange, submit photos or videos relating to an order issue, or otherwise interact with Cedruno online.
Cedruno is an online retailer focused on Vanity Tables, Makeup Vanities, Dressing Tables, Vanity Desks, and related vanity furniture.
This Privacy Policy should be read together with our:
- Payment Methods Policy
- Shipping Policy
- Cancellation Policy
- Return & Refund Policy
- Terms of Service
1. Who Operates Cedruno
Cedruno is a brand of CEDRUNO HOLDINGS.
Owner and Operator: EBONY POSTELL
Cedruno operates as an online-only furniture business.
Contact Information
Cedruno Support
Email: support@cedruno.com
Phone: +1 (214) 676-7903
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Central Time
Privacy, order, shipping, return, cancellation, refund, and payment-review matters are normally reviewed within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.
Fulfillment & Authorized Returns Address
801 Transfer Road
St Paul, MN 55114
United States
This address is used for fulfillment and authorized returns only.
It is not:
- A retail showroom
- A walk-in shopping location
- An in-person purchase location
- A public warehouse
- A destination for unauthorized returns
2. Information We Collect
Cedruno may collect:
- Information you provide directly
- Information collected automatically through the website
- Limited information received from service providers
The exact information depends on how you interact with Cedruno.
3. Information You Provide Directly
When you:
- Place an order
- Contact customer support
- Request cancellation
- Request a return
- Request a refund
- Request an exchange
- Report a delivery issue
- Report a damaged or defective Vanity Table
we may collect information such as:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Delivery notes
- Order ID
- Product purchased
- Quantity
- Product price
- Shipping charge
- Applicable tax or duty information
- Payment status
- Refund status
- Cancellation information
- Return information
- Exchange information
- Shipment and tracking information
- Customer-support messages
Please provide only information reasonably necessary for the applicable transaction or support request.
4. Vanity Table Order Information
For Vanity Table orders, we may process information relating to:
- Vanity model
- Quantity
- Finish or color
- Mirror configuration
- Included components
- Shipping destination
- Order status
- Delivery status
- Return or exchange status
This information helps us fulfill the order and provide relevant customer support.
5. Photos and Videos Submitted to Support
Cedruno may ask customers to provide photographs or videos when reviewing issues such as:
- Shipping damage
- Product damage
- Defects
- Wrong Vanity Table
- Missing mirror
- Missing hardware
- Missing drawer component
- Missing parts
- Packaging damage
- Delivery problems
Submitted media may include:
- Outer carton
- Shipping label
- Inner packaging
- Vanity surfaces
- Mirror
- Drawers
- Legs or base
- Hardware
- Damaged area
- Missing-component area
- Delivery condition
We use these materials to review the problem and determine an appropriate resolution.
Please avoid including unrelated people, private documents, full payment information, or other unnecessary personal information in photographs or videos.
6. Payment Information
Cedruno does not store full payment-card numbers or CVV security codes on its own servers.
Payments are handled through third-party payment processors, which may include card-payment gateways or PayPal depending on what is available during checkout.
Payment providers may collect and process information according to their own privacy and security practices.
Cedruno may receive limited payment-related information such as:
- Payment status
- Transaction reference
- Payment method type
- Card brand where provided
- Last four digits of a card where provided
- Fraud-prevention result
- Refund status
7. Information We Do Not Need by Email
Please do not send Cedruno through ordinary email or contact forms:
- Full card number
- CVV or CVC
- Online-banking password
- PayPal password
- One-time authentication code
- Government identification number
- Other unnecessary sensitive information
For most order questions, an Order ID and limited transaction information are sufficient.
8. Information Collected Automatically
When you use Cedruno.com, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Referring website or URL
- Pages viewed
- Products viewed
- Time spent on the website
- Clicks
- Navigation behavior
- Search activity
- Cart interactions
- Checkout interactions
- Cookie identifiers
- Security logs
- Approximate location derived from IP address
This information can help us operate, secure, understand, and improve the website.
9. Information From Third Parties
Cedruno may receive limited information from service providers involved in operating the store.
These may include:
- Payment processors
- PayPal
- Shipping carriers
- Freight carriers
- Logistics providers
- Fraud-prevention services
- Website hosting providers
- Analytics providers
- Email providers
- Advertising or measurement platforms
- Google Ads where configured
This information may help us:
- Confirm payment
- Process orders
- Arrange shipping
- Provide tracking
- Investigate delivery problems
- Review damage claims
- Prevent fraud
- Measure website performance
10. How We Use Personal Information
Cedruno may use personal information to:
- Process orders
- Confirm payments
- Verify transactions
- Review order details
- Prevent fraud
- Prepare Vanity Tables for shipment
- Arrange parcel or freight delivery
- Provide tracking
- Coordinate Freight/LTL delivery where required
- Respond to customer questions
- Process cancellation requests
- Process returns
- Process refunds
- Process exchanges
- Review damaged or defective products
- Review incorrect orders
- Review missing parts
- Provide replacement components
- Handle payment disputes or chargebacks
- Maintain transaction records
- Improve the website
- Improve customer experience
- Maintain security
- Comply with legal obligations
11. Transactional Emails
Cedruno may send emails relating to an active transaction or customer request.
These can include:
- Order confirmations
- Payment updates
- Payment-verification requests
- Shipping confirmations
- Tracking information
- Freight scheduling
- Delivery notices
- Cancellation confirmations
- Return instructions
- Exchange information
- Refund updates
- Security notices
- Customer-support replies
These are service-related communications and are different from promotional emails.
12. How We Share Information
Cedruno does not sell personal information for money.
We may share information where reasonably necessary to:
- Operate the website
- Process payments
- Fulfill orders
- Deliver products
- Provide customer support
- Prevent fraud
- Measure website performance
- Comply with law
Recipients may include:
- Payment processors
- PayPal or card gateways
- Shipping carriers
- Freight carriers
- Logistics partners
- Customs or import/export providers
- Website hosting providers
- Email-service providers
- Security providers
- Fraud-prevention providers
- Analytics providers
- Advertising and measurement providers
- Customer-support tools
- Cloud-storage providers
- Order-management services
- Accountants
- Auditors
- Legal advisers
- Government or regulatory authorities where legally required
13. Shipping and Freight Information
For delivery of a Vanity Table, Cedruno may provide carriers or logistics partners with information such as:
- Customer name
- Shipping address
- Phone number
- Email address where required
- Delivery notes
- Order ID
- Package information
- Tracking information
For larger Vanity Tables, this information may also be used to coordinate:
- Freight delivery
- Delivery appointment
- Multi-package shipment
- Special carrier handling
14. Cookies and Similar Technologies
Cedruno may use:
- Cookies
- Pixels
- Tags
- Similar tracking technologies
These technologies may support:
- Website functionality
- Cart operation
- Checkout
- Account login where available
- Website security
- Fraud prevention
- Analytics
- Advertising measurement
- Conversion tracking
- Remarketing
15. Essential Cookies
Essential cookies may help operate features such as:
- Shopping cart
- Checkout
- Session management
- Payment functions
- Security
- Fraud prevention
Blocking essential cookies may prevent parts of the website from functioning correctly.
16. Analytics Cookies
Analytics technologies may help Cedruno understand:
- Pages viewed
- Products viewed
- Traffic sources
- Navigation patterns
- Website performance
- Device usage
- Browser usage
This information can help improve website functionality and customer experience.
17. Advertising and Measurement Cookies
Where configured and legally permitted, Cedruno may use advertising technologies for:
- Ad measurement
- Campaign attribution
- Conversion tracking
- Remarketing
- Personalized advertising
These activities may involve cookies, browser information, device identifiers, or website interaction data.
18. Google Ads
Cedruno may use Google Ads and related Google technologies where configured.
These may include:
- Google Ads conversion tracking
- Advertising measurement
- Remarketing
- Personalized advertising where permitted
Users may be able to manage certain advertising preferences through:
- Browser settings
- Device settings
- Cookie preference tools
- Google advertising settings
19. Cookie Choices
Depending on location and website configuration, customers may be able to manage certain cookies through:
- Browser settings
- Device settings
- Cedruno's cookie preference tool, where available
- Third-party advertising preference tools
Blocking certain cookies may affect website functionality.
20. Marketing Communications
Cedruno may send marketing emails where:
- You have opted in
- Consent has been provided where required
- Another lawful basis permits the communication
Marketing emails may include:
- New Vanity Tables
- New finishes or designs
- Promotions
- Product launches
- Store updates
21. Marketing Unsubscribe
You may unsubscribe from promotional emails at any time.
You can use:
- The unsubscribe link in a marketing email
- support@cedruno.com
Unsubscribing from marketing does not stop service-related communications about an existing transaction.
22. Service Emails After Marketing Opt-Out
Even after unsubscribing from marketing, Cedruno may still contact you regarding:
- Existing orders
- Payments
- Shipping
- Delivery
- Cancellation
- Returns
- Exchanges
- Refunds
- Account matters
- Security issues
- Customer-support requests
23. Fraud Prevention and Security
Cedruno may use personal and technical information to help detect:
- Unauthorized purchases
- Fraudulent payments
- Suspicious transactions
- Website abuse
- Return fraud
- Refund abuse
- Security incidents
Cedruno may also receive fraud-prevention results from payment or security providers.
24. Data Retention
Cedruno retains information only for as long as reasonably necessary for the applicable business, legal, security, or recordkeeping purpose.
Different categories may have different retention periods.
25. Order and Transaction Records
Order and transaction records may be retained for:
Up to 6 years
where reasonably necessary for:
- Tax
- Accounting
- Legal compliance
- Transaction records
- Dispute resolution
26. Customer Support Communications
Customer-support communications may generally be retained for:
Up to 2 years
unless a longer period is reasonably necessary for an active matter, dispute, claim, or legal obligation.
27. Return, Refund, Cancellation, and Exchange Records
Records concerning:
- Returns
- Refunds
- Cancellations
- Exchanges
- Damage claims
- Freight claims
may be retained for as long as reasonably necessary to:
- Resolve the issue
- Maintain transaction history
- Prevent fraud or abuse
- Comply with legal or accounting requirements
28. Marketing Preferences
Marketing preferences may be retained until the customer:
- Unsubscribes
- Withdraws consent
- Changes the applicable preference
Cedruno may retain a limited suppression record where necessary to remember and honor an unsubscribe request.
29. Technical and Security Logs
Technical and security logs may be retained for a reasonable period necessary for:
- Website security
- Fraud detection
- Technical troubleshooting
- Business operations
- Legal compliance
30. How We Protect Information
Cedruno uses reasonable administrative, technical, and physical safeguards designed to help protect personal information.
Measures may include:
- SSL/TLS encryption
- Secure checkout
- Access controls
- Limited staff access
- Third-party secure payment processing
- Fraud-prevention tools
- Security monitoring
- Data minimization where practical
No online system can guarantee absolute security.
31. International Data Processing
Cedruno serves customers in:
- United States
- Canada
- United Kingdom
- France
- Germany
- Spain
- Italy
- Belgium
- Portugal
- Australia
Personal information may be processed in the United States or other countries where Cedruno or its service providers operate.
Where applicable law requires specific protections for international transfers, those requirements apply.
32. Privacy Rights
Depending on your location and applicable law, you may have rights to:
- Access personal information
- Request a copy
- Correct inaccurate information
- Request deletion
- Restrict certain processing
- Object to certain processing
- Withdraw consent
- Request portability where applicable
- Opt out of targeted advertising
- Opt out of certain legally defined sharing
- Unsubscribe from marketing
Not every right applies in every location or circumstance.
33. How to Submit a Privacy Request
To exercise an applicable privacy right, contact:
Suggested subject line:
Privacy Request – Cedruno
Please describe the request clearly.
We may ask for limited information reasonably necessary to:
- Locate relevant records
- Verify identity
- Protect personal information from unauthorized disclosure
34. Response Timing
Cedruno will respond within the timeframe required by applicable law.
Where applicable, requests may often be addressed within approximately:
30 days
although the permitted period may vary depending on jurisdiction and complexity.
35. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights.
Depending on applicable law, these may include rights to:
- Access
- Correct
- Delete
- Obtain a copy
- Opt out of targeted advertising
- Opt out of legally defined sharing or sale
Cedruno does not sell personal information for money.
However, some advertising or analytics activities may be considered sharing or targeted advertising under certain U.S. state privacy laws.
36. Targeted Advertising Opt-Out
Where applicable, customers may request an opt-out of targeted advertising by contacting:
Suggested subject line:
Opt-Out of Targeted Advertising
Cedruno will apply the request to the extent technically feasible and legally required.
37. European Union Privacy Rights
Where the GDPR applies, customers may have rights including:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Data portability
- Withdrawal of consent
Customers may also have the right to contact an applicable data-protection supervisory authority.
38. United Kingdom Privacy Rights
Where the UK GDPR applies, customers may have similar rights concerning:
- Access
- Correction
- Deletion
- Restriction
- Objection
- Portability
- Withdrawal of consent
The exact rights available depend on the circumstances and legal basis for processing.
39. Legal Bases Under GDPR and UK GDPR
Where GDPR or UK GDPR applies, Cedruno may rely on legal bases including:
Contract Necessity
To:
- Process an order
- Process payment
- Arrange shipping
- Handle returns
- Handle cancellations
- Process refunds
- Provide transactional customer support
Legitimate Interests
For reasonable business purposes such as:
- Fraud prevention
- Website security
- Customer-service improvement
- Business administration
- Appropriate analytics
where those interests are not overridden by customer rights.
Consent
Where required for:
- Marketing emails
- Advertising cookies
- Optional tracking technologies
Legal Obligations
Where processing is required for:
- Tax
- Accounting
- Customs
- Fraud prevention
- Regulatory compliance
- Valid legal requests
40. Automated Decision-Making
Cedruno does not use solely automated decision-making intended to produce legal or similarly significant effects on customers where prohibited by applicable law.
Automated tools may assist with:
- Payment screening
- Fraud detection
- Website security
- Analytics
- Advertising
Human review may occur where appropriate.
41. Canada and Australia
Customers in Canada and Australia may have additional privacy and consumer rights under applicable law.
Cedruno will honor mandatory rights where those laws apply.
Privacy requests may be submitted to:
42. Children's Privacy
Cedruno's website is not intended for children under:
13 years old
or a higher minimum age where required by applicable law.
Cedruno does not knowingly seek to collect personal information directly from children below the applicable minimum age.
If you believe a child has provided information improperly, contact Cedruno.
43. User-Generated Content
If Cedruno allows customers to submit:
- Reviews
- Photos
- Videos
- Comments
to public areas of the website, that information may be visible to other people.
Do not include in public reviews:
- Payment information
- Private addresses
- Sensitive personal information
- Information about another person without permission
Cedruno may remove content that is unlawful, abusive, misleading, fraudulent, unrelated, or infringes another person's rights.
44. Sensitive Personal Information
Cedruno does not intentionally seek to collect sensitive personal information such as:
- Precise geolocation
- Biometric information
- Government identification numbers
- Health information
- Racial or ethnic origin
- Religious beliefs
- Political opinions
unless it is reasonably required for a specific lawful purpose.
Please do not send this information unnecessarily.
45. Third-Party Websites
Cedruno.com may contain links to third-party websites or services.
Cedruno does not control the independent:
- Privacy practices
- Security practices
- Content
- Data handling
of third-party websites.
Review the third party's privacy policy before providing personal information.
46. Payment Information Security
Cedruno does not store full payment-card numbers or CVV codes on its own servers.
Payment information is handled through third-party payment providers.
Cedruno may receive limited information necessary to:
- Confirm payment
- Review fraud
- Process refunds
- Support customer service
Please review our Payment Methods Policy for more information.
47. Shipping, Returns, and Claims
To resolve order-related matters, Cedruno may use and share necessary information with:
- Shipping carriers
- Freight providers
- Logistics providers
- Payment processors
- Customer-support services
- Order-management tools
This may include:
- Name
- Shipping address
- Phone number
- Email address
- Order ID
- Tracking number
- Delivery notes
- Claim photographs
- Claim videos
- Return authorization information
- Refund status
This information is used as reasonably necessary to resolve the order or operate the business.
48. Business Transfers
If Cedruno or CEDRUNO HOLDINGS undergoes a:
- Sale
- Merger
- Acquisition
- Reorganization
- Transfer of assets
relevant customer information may be transferred as part of that transaction where permitted by law.
The recipient would remain subject to applicable privacy obligations.
49. Changes to This Privacy Policy
Cedruno may update this Privacy Policy when:
- Website technology changes
- Product operations change
- Service providers change
- Advertising practices change
- Privacy practices change
- Legal requirements change
When an update is published, the Last Updated date at the top of the policy will be revised.
If a change is significant, Cedruno may provide additional notice where appropriate.
50. Contact Cedruno
For privacy questions, order-related data questions, or requests to exercise applicable privacy rights, contact:
Cedruno Support
Email: support@cedruno.com
Phone: +1 (214) 676-7903
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Central Time
Fulfillment & Authorized Returns Address
801 Transfer Road
St Paul, MN 55114
United States
This address is used for fulfillment and authorized returns only.
It is not:
- A retail showroom
- A walk-in purchase location
- A public customer-service office
- A destination for unauthorized returns
For privacy requests, email is the preferred contact method.
