Return & refund policy

Last Updated: October 06, 2026
Currency: United States Dollar (USD)

Regions Covered: United States, Canada, United Kingdom, France, Germany, Spain, Italy, Belgium, Portugal, and Australia.

Cedruno sells in-stock Vanity Tables, Makeup Vanities, Dressing Tables, Vanity Desks, and related vanity furniture through our online store.

This Return & Refund Policy explains how returns, refunds, replacements, damaged or defective products, incorrect items, missing components, freight returns, refused deliveries, and international returns are handled.

All product prices, shipping charges, applicable taxes and duties collected by Cedruno, return-related amounts, and refunds are displayed and processed in United States Dollars (USD).

Cedruno provides free approved return shipping for eligible authorized returns when customers follow the return instructions provided by Cedruno.

Cedruno does not charge a standard restocking fee for eligible returns.

For eligible change-of-mind returns, the product price is refunded after the returned item is received, inspected, and approved. Any original outbound shipping charge paid at checkout is generally non-refundable unless applicable law requires otherwise.

1. Return Window

Customers may request an eligible return within:

30 calendar days from the carrier-confirmed delivery date.

The delivery date is based on the carrier delivery scan or confirmed freight-delivery record.

For a product delivered in multiple packages, the return period for the complete Vanity Table generally begins when the final required package has been delivered.

A return request is not approved until Cedruno confirms eligibility and provides written return instructions.

2. Return Authorization Is Required

All returns require prior Return Authorization (RA) from Cedruno.

Do not ship a Vanity Table or any related component back before receiving written return instructions.

Unauthorized returns may be:

Delayed
Refused
Returned to sender
Ineligible for standard refund processing

The business address shown on our website should not automatically be treated as a return destination without authorization.

3. Quick Return Overview

Return Request Window: 30 calendar days from delivery

Return Authorization: Required before shipment

Approved Return Shipping: Free for eligible returns when Cedruno's approved return method is used

Restocking Fee: No standard restocking fee

Refund Processing: Within 7 business days after the returned item is received, inspected, and approved

Refund Currency: USD

Refund Method: Original payment method

Change-of-Mind Exchanges: No direct exchange; return the eligible product and place a new order

4. Reasons We Accept Returns

Eligible returns may include:

Product-Issue Returns

Shipping damage
Product defect
Wrong product received
Missing essential components
Incorrect finish or configuration
Material difference from the product listing

Change-of-Mind Returns

Examples include:

Vanity Table does not fit the intended room
Style does not match the space
Customer changes room layout
Customer prefers another Vanity Table
Customer prefers another finish
Customer no longer wants the product
Customer ordered the wrong model

Different eligibility conditions may apply depending on the reason for return.

5. Change-of-Mind Return Condition

For an eligible change-of-mind return, the Vanity Table must generally be:

New
Unused
Unassembled
Uninstalled
Unmodified
Clean
Free from customer-caused damage
In resalable condition
Complete with all required components
Complete with all hardware
Complete with instructions
Complete with included accessories
Safely packed for return transportation

Reasonable unpacking for inspection does not automatically make a product ineligible.

6. Items That May Not Qualify for Change-of-Mind Return

A Vanity Table may not qualify for a standard change-of-mind return if it has:

Been assembled
Been installed
Been drilled
Been cut
Been glued
Been refinished
Been repainted
Been structurally modified
Been used
Visible scratches caused after delivery
Dents caused after delivery
Stains
Odors
Pet hair
Missing hardware
Missing instructions
Missing components
Customer-caused damage

If you believe a condition was already present when the product arrived, contact Cedruno before making further changes.

7. Vanity Table-Specific Return Condition

Vanity Tables may include several separate components.

Depending on the product, a complete return may include:

Main vanity body
Tabletop
Drawer units
Legs
Base
Mirror
Mirror supports
Shelves
Hardware
Fasteners
Decorative components
Stool, if specifically included
Instructions
Other originally supplied accessories

All required components should be returned when a full product return is approved.

8. Mirror and Fragile Components

If the Vanity Table includes a mirror, please inspect it before assembly.

For a change-of-mind return, mirror components should remain:

Uninstalled
Unmodified
Free from customer-caused cracks or chips
Properly protected for return transit

If the mirror arrives damaged, keep the protective packaging and report the issue to Cedruno.

9. Natural Wood Characteristics

Some Cedruno Vanity Tables may contain solid wood or wood-based decorative materials.

Natural wood may show:

Grain variation
Tone variation
Knots
Mineral streaks
Organic texture
Small surface character
Natural differences between individual pieces

These characteristics are not considered defects when they are consistent with the product description and do not prevent normal use.

10. Product Photography and Color

Product appearance may vary slightly because of:

Room lighting
Photography
Camera settings
Screen calibration
Mobile-device displays
Screen brightness
Viewing angle

Minor visual differences caused by display conditions or natural material variation do not automatically qualify as defects.

If the physical product is materially different from the listing, contact Cedruno for review.

11. Damaged, Defective, Incorrect, or Incomplete Orders

If your Vanity Table arrives:

Damaged
Defective
Incorrect
Missing essential parts

contact:

support@cedruno.com

For the fastest review, please contact Cedruno within:

72 hours after the carrier delivery scan whenever possible.

The 72-hour guideline helps us handle parcel and freight claims efficiently.

It does not remove the 30-day return-request window or mandatory consumer rights.

12. Information Needed for Product-Issue Claims

Please provide:

Order ID
Delivery address
Photos or video of the outer carton
Photo of the shipping label
Photos of inner packaging
Photos or video of the affected Vanity Table
Photos of the mirror where relevant
Photos of missing or damaged components
Brief explanation of the issue

Keep all packaging until Cedruno confirms the next step whenever reasonably possible.

13. Possible Resolutions

Depending on the verified issue, Cedruno may offer:

Replacement hardware
Replacement drawer component
Replacement mirror
Replacement leg or base component
Other replacement part
Replacement Vanity Table, subject to stock
Return pickup
Prepaid return label
Freight return
Full or applicable refund
Another reasonable resolution

The available option depends on the issue, product condition, and stock availability.

14. Minor Cosmetic Issues

For minor cosmetic issues that do not affect:

Safe use
Stability
Structure
Function

Cedruno may first offer a practical solution.

Examples may include:

Small finish rubs
Minor surface marks
Small touch-up needs
Missing non-structural hardware
Replaceable decorative components

With your agreement, Cedruno may provide:

Replacement hardware
Replacement component
Touch-up solution

You are not required to accept a minor repair solution where the issue otherwise qualifies for a return, replacement, or refund under this policy or applicable law.

15. Free Approved Return Shipping

Cedruno provides free approved return shipping for eligible authorized returns.

Depending on:

Product size
Product weight
Destination
Carrier availability

Cedruno may provide:

Prepaid parcel return label
Scheduled Freight/LTL pickup
Return freight documentation
Bill of lading instructions
Customs paperwork
Written return instructions

Customers do not need to pay approved return shipping when using Cedruno's authorized return method.

16. Do Not Arrange Your Own Return Without Approval

Do not independently arrange return transportation unless Cedruno provides written approval.

If a customer:

Uses an unapproved carrier
Ships to the wrong address
Ships without RA
Ignores return instructions

Cedruno may not be responsible for:

Loss
Damage
Failed delivery
Additional shipping charges
Customs problems

17. Original Shipping Fee

Approved return shipping and original outbound shipping are different.

For a return caused by:

Cedruno error
Incorrect product
Verified defect
Missing essential components
Verified carrier damage

Cedruno refunds:

The eligible affected product amount; and
Applicable original standard outbound shipping paid for that affected product

For an eligible change-of-mind return:

Product price is refunded after inspection
Original outbound shipping paid during checkout is generally not refunded

If the original order qualified for free standard shipping, there is no original outbound shipping fee to refund.

18. No Restocking Fee

Cedruno does not charge a standard restocking fee for eligible returns.

A refund adjustment is not considered a restocking fee where the returned product has an actual condition issue.

An adjustment may apply where legally permitted if:

Components are missing
Hardware is missing
Instructions are missing
Product shows signs of use
Product was assembled
Product was installed
Product was modified
Product was damaged after delivery
Return packaging was clearly inadequate
Customer ignored return instructions
Carrier fees arose because of an unauthorized return or customer-related delivery issue

Cedruno will explain an applicable refund adjustment before finalizing the refund.

19. How to Start a Return

Email:

support@cedruno.com

within 30 days after delivery.

Please include:

Order ID
Name used during checkout
Email address used during checkout
Delivery address
Vanity Table model
Reason for return
Photos or video where relevant

Cedruno will review the request and confirm whether the product is eligible.

20. Return Authorization Details

If approved, Cedruno will provide Return Authorization and applicable return instructions.

The RA may include:

Return address
Parcel label
Freight pickup instructions
Packing requirements
Return deadline
Required photographs
Bill of lading
Customs documentation

Follow these instructions carefully.

21. RA and Return Label Expiration

A Cedruno:

Return Authorization
Return label
Freight pickup approval

normally expires after:

10 calendar days

unless another deadline is confirmed in writing.

Please ship the parcel or be available for scheduled freight pickup within that period.

If authorization expires, contact Cedruno before shipping anything.

22. Return Packing Requirements

Vanity Tables may be heavy, oversized, and contain fragile components.

Whenever reasonably possible, reuse the original:

Carton
Crate
Foam
Corner guards
Internal blocking
Mirror protection
Pallet
Protective wrapping

If the original packaging cannot be reused, use suitable heavy-duty replacement packaging.

23. Packing Vanity Table Components

Before return shipment:

Secure drawers
Protect corners
Protect tabletop surfaces
Protect mirror separately
Secure mirror supports
Bag and secure hardware
Secure fasteners
Include instructions
Prevent components from moving inside cartons
Seal each carton securely

If Cedruno provides specific pallet or freight-packing instructions, those instructions must be followed.

24. Damage During Return Transit

If an item is returned using clearly inadequate packaging and suffers damage during return transit, the refundable amount may be adjusted where legally permitted.

This may include damage to:

Tabletop
Drawers
Mirror
Legs
Finish
Decorative components
Hardware

Cedruno will review the actual condition before making an adjustment.

25. Freight/LTL Returns

Larger Vanity Tables may require Freight/LTL return pickup.

For an approved freight return, Cedruno may provide:

Pickup scheduling
Bill of lading
Pallet requirements
Label-placement instructions
Carrier details
Pickup window

Cedruno provides free approved return freight when the customer follows the return instructions.

26. Freight Pickup Responsibilities

The return must be available at the agreed pickup location and time.

Customer-related problems such as:

Missed pickup appointment
Incorrect pickup address
Unavailable recipient
Failure to prepare the product
Failure to follow freight instructions

may result in additional carrier charges.

Those charges may affect the eligible refund where permitted by law.

27. Return Inspection

After the returned product arrives, Cedruno inspects it before issuing the refund.

Inspection may include:

Correct Vanity Table model
Finish
Mirror configuration
Drawer configuration
All components
Hardware
Instructions
Signs of use
Assembly
Installation
Modification
Product damage
Return packaging
Compliance with return instructions
Return-transit damage

28. Refund Processing Time

Once an approved return:

Arrives
Passes inspection
Is approved for refund

Cedruno processes the refund within:

7 business days.

29. Refund Method

Approved refunds are issued in:

United States Dollars (USD)

to the:

Original payment method used during checkout.

Examples:

Credit/debit card: Original card
PayPal: Original PayPal transaction

Cedruno does not normally redirect refunds to:

Another card
Another bank account
Another PayPal account
An unrelated third party

30. Bank Processing Time

Cedruno's refund-processing period is separate from the posting time required by:

Bank
Card issuer
PayPal
Payment provider

These providers may require additional business days after Cedruno submits the refund.

Cedruno does not control their processing timeline.

31. Currency Conversion

Refunds are processed in USD.

If the original transaction was converted into another currency, the local-currency refund may differ because of:

Exchange-rate changes
Conversion fees
Bank policies
Card-issuer fees
PayPal conversion rates

Cedruno does not control these differences.

32. Replacements

Cedruno may offer a replacement for verified:

Shipping damage
Product defects
Wrong product
Missing essential components

Replacement availability depends on stock.

Cedruno covers approved replacement shipping for qualifying verified issues.

33. Replacement Timing

A replacement may ship after:

The issue is verified
The original item is returned or collected, where required
Cedruno confirms replacement is appropriate

Cross-shipping a complete Vanity Table before the original product is returned is not guaranteed.

34. No Direct Exchanges for Change of Mind

Cedruno does not offer direct exchanges for standard change-of-mind requests.

If you prefer a different:

Vanity Table
Size
Finish
Color
Mirror configuration
Storage configuration
Design

please request a return first.

After the eligible return is processed, you may place a new order.

35. Product-Issue Replacements Are Not Standard Exchanges

A replacement supplied because a product is:

Damaged
Defective
Incorrect
Missing essential parts

is considered a product-issue resolution rather than a normal change-of-mind exchange.

36. Items Not Eligible for Standard Return

Unless applicable consumer law provides otherwise, the following are generally not eligible for standard return:

Used items
Assembled items
Installed items
Modified items
Refinished items
Drilled items
Customer-damaged products
Products damaged through improper assembly
Products damaged through misuse
Products damaged through improper storage
Products missing essential components
Products missing hardware
Products returned without authorization
Final-sale items clearly identified before purchase
Clearance products clearly identified as final sale
Gift cards, if offered

37. Refused Deliveries

Please do not refuse delivery solely because you changed your mind.

A refused shipment is not automatically:

An authorized return
A cancellation
A refund

If the shipment is refused without verified damage or prior Cedruno approval, it may be returned to sender.

Carrier charges may include:

Return freight
Storage
Redelivery
Address correction
Handling

These charges may affect an eligible refund where legally permitted.

38. Refusal Due to Visible Carrier Damage

If the shipment shows serious visible carrier damage, note the damage with the driver where possible.

Take photographs before the shipment is moved or unpacked.

If refusal results from verified carrier damage, Cedruno will review the carrier claim and appropriate resolution.

39. Undeliverable Shipments

A shipment may be considered undeliverable when:

Address is incorrect
Address is incomplete
Recipient cannot be reached
Freight appointments are repeatedly missed
Location cannot be safely accessed
Customer refuses required delivery coordination
Local restrictions prevent delivery

If the carrier returns the shipment to Cedruno, additional carrier costs may apply where the issue was customer-related.

40. Lost Shipments

If tracking shows no movement for an unusual period or the order appears lost, contact:

support@cedruno.com

Cedruno may open a carrier investigation.

If the carrier confirms the shipment is lost, Cedruno may offer:

Replacement at no additional product cost, subject to stock; or
Full eligible refund in USD to the original payment method

A physical return is not required for a carrier-confirmed lost shipment.

41. Delayed Shipments

Shipping estimates are not guaranteed delivery dates.

Delays may happen because of:

Weather
Holidays
Customs
Freight congestion
Remote routing
Carrier network delays
Missed delivery appointments
Incorrect addresses
Events outside Cedruno's reasonable control

A delayed shipment does not automatically qualify for cancellation after dispatch.

42. Authority to Leave

Where available, customers may authorize the carrier to leave the shipment without a signature.

If Authority to Leave is selected, the carrier may treat the shipment as delivered when it records a successful delivery scan at the authorized location.

For high-value Vanity Tables or Freight/LTL shipments, signature delivery may be required and Authority to Leave may not be available.

Mandatory consumer rights remain unaffected.

43. International Returns

This Return & Refund Policy applies to eligible orders delivered to:

United States
Canada
United Kingdom
France
Germany
Spain
Italy
Belgium
Portugal
Australia

International returns may require:

Return label
Freight instructions
Customs documentation
Bill of lading
Other carrier paperwork

Contact Cedruno before shipping any international return.

44. International Return Shipping

Cedruno provides free approved return shipping for eligible international returns when customers use Cedruno's authorized return method.

Do not independently select an international carrier unless Cedruno gives written approval.

An unauthorized international return may create:

Additional duties
Customs issues
Loss risk
Carrier charges
Delivery failure

45. International Taxes and Duties on Returns

The treatment of:

VAT
GST
Import duties
Customs charges
Brokerage amounts

depends on:

Destination
Return reason
Whether Cedruno collected the amount
Carrier rules
Customs rules
Applicable consumer law

Amounts paid directly to customs authorities or third-party carriers may be subject to those parties' refund procedures.

46. Orders Paid With Discounts

If an order used:

Discount code
Coupon
Store credit
Promotional pricing

the refund is based on the amount actually paid.

Expired promotions may not be reissued unless required by law or confirmed by Cedruno.

If the order included a free promotional item or bundle benefit, related promotional conditions may affect the refund where applicable and legally permitted.

47. Payment Disputes and Chargebacks

If you have a problem with your order, contact Cedruno so we can review the issue.

Opening a chargeback or payment dispute may affect the normal return or refund process because the payment provider may temporarily control the disputed funds.

Nothing in this section limits your right to contact your bank or payment provider.

48. Consumer Rights

Nothing in this policy limits mandatory consumer rights.

Customers in:

United States
Canada
United Kingdom
European Union
Australia

may have additional protections.

Where applicable law provides greater rights than this policy, the mandatory legal requirement takes priority.

49. Changes to This Policy

Cedruno may update this Return & Refund Policy when:

Product range changes
Return procedures change
Shipping arrangements change
Carrier services change
Refund procedures change
Legal requirements change

When an updated version is published, the Last Updated date will be revised.

50. Contact Cedruno

Contact Cedruno before returning any product.

Cedruno Support

Email: support@cedruno.com
Phone: +1 (214) 676-7903
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Central Time

Return, refund, replacement, damage-review, freight-claim, and payment-related matters are normally reviewed within:

1–2 business days, Monday through Friday, excluding U.S. federal holidays.

Fulfillment & Authorized Returns Address

Cedruno Returns Department
801 Transfer Road
St Paul, MN 55114
United States

This address is used for fulfillment and authorized returns only.

It is not:

A public showroom
A walk-in return location
An in-person purchase location
A destination for unauthorized return shipments

Do not send a product to this address until Cedruno provides written Return Authorization and return instructions.